Terms and Conditions

Freight and Shipping:

Returns:

Claims:

Prices:

Payments:

Orders

Privacy Policy

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies.

 Freight and Shipping:

All orders are shipped from Florida via a ground carrier unless otherwise requested. Carriers of choice are United Parcel Service (UPS) and US Postal Service (USPS). Effective January 2015: UPS shipping costs are determined by dimensional and / or weight pricing, whichever is greater on all cartons. Dimensional weight pricing sets the transportation price based on package volume, meaning the amount of space a package occupies in relation to its actual weight.

 Returns:

A 15% restocking fee applies on returned merchandise. Our products are packed carefully and in undamaged condition when shipped. In the unlikely event of damage, all original packaging must be saved. No returns will be accepted unless authorized in advance by our company. Please contact us within 7 days after receipt of your order for authorization to return defective goods, shortages or items shipped in error. No returns after 30 days. Due to the delicate nature of some of our shell items we cannot be responsible for breakage. It is not cost effective to replace these items due to shipping cost.

 Claims:

All claims for damaged goods must be made with the shipping carrier (UPS or USPS). Retain all original packaging and damaged merchandise until it has been inspected by the freight carrier. Kindly follow the carrier’s guidelines for receiving credit. If you have any questions about this matter, feel free to contact us and we will assist you in any way that we can.

Prices:

All prices are in US dollars and are subject to change without notice.

Payments:

We accept Visa, MasterCard, American Express and Discover.

Orders:

We cannot accept phone orders. If you have any questions or changes about your order please contact by E-mail customerservice@seashellco.com . Prices are subject to change without notice. We reserve the right to cancel or refuse a sale in the event of a price error or misprint.

Privacy Policy

What information do we collect?

Information You Provide.

The Seashell (seashellco) Company receives stores and uses the information you provide us, including your name, address, phone number, email address, credit card information and other information when you do such things as place and order, enter a contest or giveaway, sign up for promotional emails, request a catalog or make use of other aspects of our website. That information is used to communicate with you, process your order, administer contests or giveaways, provide catalogs or provide other information that you request, collect payment for products and services you purchase, respond to your questions, customize your shopping experience and otherwise with your consent or as permitted and required by law. We may also use this information to send you information about other products and services that we believe you may be interested in. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

Email addresses:

We do not rent, share, or exchange our customers' email addresses (except as described in paragraph 8 below), but we do use these addresses for our own promotional email marketing. You can opt out of receiving promotional emails anytime. Instructions on how to opt out are included in every promotional email or you may opt out here.

Mailing Addresses:

Your mailing address may be added to our mailing list. In that event, you may receive literature from The Seashell Company or from others affiliated with The Seashell (seashellco) Company. From time to time, that mailing list may be shared, rented or exchanged with other responsible businesses. If you do not want your name shared with businesses not affiliated with The Seashell (seashellco) Company, or if you do not want to receive our catalogs, please email customerservice@seashellco.com. Please allow 2-4 weeks to process your request.

Sharing Information:

Except as noted above, we may share information about our customers in a variety of ways. We share customer information among the businesses affiliated with The Seashell (seashellco) Company.com. We may share customer information with merchants whose websites link with ours. We may also employ other businesses or consultants to perform functions such as sending mail or email, analyzing data and customer lists, processing accounts receivable, marketing or other functions. In those situations, third parties will have access to customer information for the purpose of performing their functions. Though we do not rent, share or exchange customer email addresses in the ordinary course of business, we may sell, transfer or assign customer information in connection with a merger, consolidation, sale of assets or similar business transaction. We may disclose your personal information to a third party advertising partner and its service providers. The information we disclose may include your transactional information with us. Our advertising partner makes the data we provide anonymous and does not use your personal information such as your name, address, and email address to deliver advertising to you that is tailored to your interests. To choose not to have your transactional information given to, or used by, our third-party advertising partner in this way, click here.

Access to Customer Information

Customers can update their billing information by accessing their account in the My Account section at The Seashell (seashellco) Company.com. There is also an email address update link in every promotional email you receive from us.

How do we protect visitor information?

  • We use vulnerability scanning and/or scanning to PCI standards.

  • We use an SSL certificate.

We implement security measures when a user:

  • places an order.

  • enters, submits, or accesses their information.

We use a payment gateway provider for authorization and security.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved service. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future.

In summary, we use cookies to:

More effectively retain information regarding the items in the shopping cart process.

Keep track of advertisements.

Compile aggregate data about site traffic and site interactions. We may also use trusted third party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer) settings. Each browser is different as it pertains to cookies. Look in your browser’s Help menu to learn the correct way to modify your cookie settings.  If you disable cookies, some features of our site will be disabled. You will still be able to place orders, but some of the speed, features, and functionality of the ordering process may be compromised.

Third Party Disclosure

To the extent permitted by law, we may also receive information about you from other sources and add it to our account information. For example, we sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more efficiently.



 

California Online Privacy Protection Act

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page, or at a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes

On our Privacy Policy page.

Users are able to change their personal information:

By emailing us.

By logging in to their account.

How does our site handle ‘Do Not Track’ signals?

We honor them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

This site uses a tracking technology called Google Analytics to obtain site usage information such as users’ Internet Protocol (IP) addresses, internet domain and host names, browser software, and the date and time that the site is visited. Data obtained through Google Analytics does not include and is not linked to any personal information. Data from Google Analytics allows us to monitor the use of this site, understand how users find our site, and improve the site’s functionality and content.  Our use of Google Analytics is in compliance with Google’s Terms of Service.

Google provides more information about Google’s privacy practices and information on how to opt - out of Google Analytics tracking of your web browsing.

This website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you by using the Google Ad Preferences page, or you can opt out of interest-based advertising entirely by cookie settings, or by permanently using a browser plugin.

Fair Information Practices

In order to be compliant with Fair Information Practices, we will take the following responsive action, should a data breach occur:

• We will notify the users via email.
• We will notify the users via on site notification.
• We comply with the Individual Redress principle, which provides individuals the right to pursue legal action against data collectors and processors who fail to adhere to the law. Additionally this principle allows for individuals to seek recourse against data collectors through means of government agencies.

CAN-SPAM Act

We collect your email address:

To send information, respond to inquiries, and/or other requests or questions.

To process orders and to send information and updates pertaining to orders.

We may also send you additional information related to your product and/or service.

For marketing purposes and customer follow-up regarding completed transactions.

 

To be accordance with CAN-SPAM we agree to the following:

We will not use false or misleading subjects or email addresses.

We will include the physical address of our business or site headquarters.

We will monitor third party email marketing services for compliance, if one is used.

We will provide an 'opt-out' or 'unsubscribe' option.

We will provide an 'opt-out' or 'unsubscribe' option (instructions appear on the bottom of each email).

We will honor opt-out/unsubscribe requests in a timely manner.

Copyright and Trademark Information

Entire contents of this website Copyright © The Seashell (seashellco) Company. All rights reserved. 

The Seashell (seashellco) Company and the The Seashell (seashellco) Company logo are trademarks in the U.S. and other countries. The absence of a product or service name or logo from this list does not constitute a waiver of The Seashell (seashellco) Company trademark or other intellectual property rights concerning that name or logo.

The Seashell (seashellco) Company’s trademarks may be used publicly only with permission from The Seashell (seashellco) Company.com. Fair use of The Seashell (seashellco) Company trademarks in advertising and promotion of The Seashell (seashellco) Company’s products requires proper acknowledgement.

 

Changes to our Privacy Policy

We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this website. You should check our website frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or policies regarding our privacy practices that govern the use of this Website.

 

 

Contacting Us

If there are any questions regarding this privacy policy you may send us an email to 

customerserivce@seashellco.com

 

How can you opt-out, remove or modify information you have provided to us?
To modify your email subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent
By using our site, you consent to our privacy policy.